Appointment Policy

To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. Of course, Emergency cases must always receive top priority, so an occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time.

Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings and other pets. For your pet's safety, and that of other patients, we strongly urge  you to keep your pet on a leash or in a carrier when visiting the hospital.

Payment Policy

We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, Discover, Care Credit, American Express, cash and personal checks.

Patient Arrival Policy

For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms.

All cats must be presented in an appropriate cat carrier or on a leash.